At Roelavi Atelier, customers experience is very important to us. We pride ourselves on ensuring that our customers feel supported throughout the whole process.
We encourage our customers to contact us via email or Instagram DM to receive one-on-one support from our designer and makers, who are always friendly and have the expertise to assist you with any jewellery requests.
We do not outsource customer service representatives because we value customer relationships and want our customers to have the fastest responses with the most knowledge to answer their questions.